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Module 4 Case Study

Module 4 Case

Q Question: M4 Case Assignment: David Christopher, Orthopedic Surgeon For this assignment, you will need to read the David Christopher, Orthopedic Surgeon Case Study on pages 214 - 215 in your textbook. Then, answer the case questions for discussion at the end of the case. • What is this case about? o The David Christopher, Orthopedic Surgeon Case Study describes an orthopedic surgeon practice that needs to decide whether to hire a new surgeon, reassign the surgery mix, schedule overtime work, speed up setup and changeover times and so on. • What are you asked to do? o The case requires you think about and understand capacity management issues (see formulas in the back of the OM 6 textbook). • What is the desired outcome? o You should learn something about capacity management in a non-manufacturing situation. Also, this case should facilitate some interesting thoughts about possible reduction in reducing surgery setup and/or processing time, and the quality of care in this job shop service business situation.

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The case is about David Cristopher who received medical degrees from the University of Kentucky and Virginia. Eight years ago he created a surgery and orthopedic clinic in Atlanta. Another doctor joined his clinic with 1 other personnel currently working there as X-ray technicians and nurses (Collier & Evans, 2016). He wonders whether he has to hire more surgeons. He collects the weekly data which explains the current weekly load. Two surgeons work for 11 hours a day with 1 hour of lunch (Collier & Evans, 2016). All surgeries are performed from 7:00 am to 12:00 noon and 4 days